Scottish airline Loganair has announced a set of pledges for Shetland to underpin its commitment to the isles’ external air services following the withdrawal of its rival from January 8.
Loganair, which has served the isles for over 50 years, will offer 158 flights every week to and from Sumburgh this summer – a 14% increase from its Summer 2017 timetable.
As part of a 10-point commitment specifically for Shetland to accompany the airline’s extensive and ongoing network-wide programme of customer service improvements, Loganair’s pledges are:
• Selling 50% of its seats on flights to and from Shetland at its four lowest fares
• Ensuring low fares remain available on at least one flight to Aberdeen each day up to the day of departure or until the flight is fully booked
• Adding extra flights at times like October break and UpHellyAa, when flights book up a long way in advance, helping to keep fares lower for longer
• Adding two more steps on the fare ladder on Shetland flights so that as flights book up in advance, fares don’t rise as far as fast
• Retaining the popular ‘Rescue Fare’, now offered where the Aberdeen (and Orkney) ferry is unable to operate due to bad weather
• Being a major employer at Sumburgh with 40 staff recruited and employed locally
• Continuing its programme of community engagement in Shetland to support sporting, musical, cultural and youth events and development.
Introducing the airline’s pledges for Shetland, Loganair’s managing director Jonathan Hinkles said: “Since Flybe’s announcement last month, we’ve listened and then worked hard to produce a meaningful response which we trust will provide strong reassurance to the Shetland community about future fares and seat availability.
“We look forward to continuing our 50-year record of service in Shetland and to continue to listen, react and respond to the needs of the isles.”